Privacy Policy

1. Information We Collect

We collect information you provide voluntarily, such as your name, email, phone number, and service requests, when you contact us or book services. We may also gather technical data, including usage patterns, device identifiers, and IP addresses, to improve service delivery.

When you interact with our platform, we rely on legitimate interests, consent, or contractual necessity to process data, depending on the context.

2. Use of Information

• To respond to inquiries, schedule appointments, and confirm service details.
• To enhance our platform, including analytics and performance monitoring.
• To communicate updates about services, policies, or promotional offers, subject to your preferences.
• To comply with legal obligations and protect our legal rights.

3. Cookies and Similar Technologies

We use cookies and standard tracking tools to personalize your experience, remember preferences, and analyze usage trends. These technologies support essential site functions and help us improve engagement.

You may adjust browser settings to manage cookies, but restricting cookies could affect functionality. We rely on consent for non-essential cookies where required.

4. Data Retention and Security

We retain personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. We implement appropriate administrative, technical, and physical safeguards to protect information from unauthorized access and use.

While we use reasonable security measures, no system is completely secure; please reach out promptly if you suspect a data breach.

5. Your Choices

You may request access to your personal data, request correction, or ask us to restrict processing where permitted by law. You can also opt out of marketing communications by contacting us at info@ordremen.sbs.

If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe we have processed your data unlawfully.